Other Titles
WOW Your Customers or Somebody Else Will
You don't have to delight your customers, only if you want to keep them coming back. During this upbeat, timely keynote Regina will share with you the four puzzle pieces to building a customer centric organization including: having the right people, the right processes, the right workplace and the right products and/or services. If one of the puzzle pieces is missing, you will fail miserably at proving a fabulous customer experience.
The Seven C's of Leadership for Physicians
During this program Regina will share seven characteristics that competent clinicians must have to succeed in today's fast paced, demanding, ever changing healthcare environment. Learn how competent clinicians lead by connecting with others, being committed, modeling courage and being able to champion change. Clinicians will also learn communication strategies that will help avoid litigation!
How to Think Like a Champion
Champions are peak performers! They are at the top of their game and can be found everywhere - in business, sports, government, and education. Champions have outstanding attitudes and know how to overcome obstacles. This program will inspire and energize your audience to not only think like a champion but to act like a champion every day.
Soaring to New Heights
Top performers have a vision for the future; they know where they are going and work hard to stay focused on the result. Top performers learn how to overcome obstacles and stay positive. During this fast-paced, witty keynote, Regina will motivate you to get moving towards your personal and professional goals. If not now, when?
The Power of Process
Everything you do while you work is part of a process and very often the process cuts across functions! If you can't map the process then you don't know what you are doing AND you are probably wasting time, energy and resources. During this witty keynote Regina will share best practices when it comes to process improvement initiatives. She will also demystify popular process improvement.
Are We Having Fun Yet?
Hiring the best and brightest employees is critical to an organization's success. Keeping the employees productive is the next step! During this fun keynote program you will learn many ways to create a motivating work environment to inspire and recharge your employees. Best practices used by world-class organization are shared.
Innovate or Perish
If you are not changing, you're dying. Are you stuck in your comfort zone or are you challenging the system. Do you ask why on a daily basis? This thought provoking keynote will inspire you to challenge the way you think about business, help you get rid of your mental locks and inspire you to search for the next right answer.
Who Moved My Map?
Everything you do while you work is part of a process and very often the process cuts across functions. If you can't map the process then you don't know what you are doing AND you are probably wasting time, energy and resources. During this witty keynote Regina will share best practices when it comes to process improvement initiatives. She will also demystify popular process improvement terminology and suggest strategies for managing change.
Fabulous & Fit: The Choice is Yours
Baby boomers are aging and healthcare costs are soaring. Most companies and individuals are having a difficult time keeping up with the rising cost of healthcare. Living healthy is about making the right choices every day! During this upbeat, inspiring keynote Regina will share her journey of overcoming obstacles to complete a triathlon; she will leave your employees laughing and motivated to make smart choices for healthy living.